Terms and Conditions

These terms govern the use of Cabzii Travels services for taxi, driver, and tour bookings.

1. Booking and Confirmation

A booking is confirmed only after successful payment or explicit confirmation by Cabzii support. Fares shown at booking time are indicative and may vary due to route updates, tolls, parking, permits, waiting time, or state taxes.

2. Fare and Extra Charges

Base fare includes only the package selected during booking. Extra kilometer, extra hour, toll, parking, interstate tax, night allowance, and driver bata are chargeable where applicable.

3. Customer Responsibilities

Customers must provide accurate pickup/drop details and valid contact information. Any delay due to incorrect address or customer unavailability may attract waiting or cancellation charges.

4. Vehicle and Service Availability

Vehicle type is subject to operational availability. If the same model is unavailable, Cabzii may provide an equivalent or upgraded vehicle category at no additional base fare, unless otherwise communicated.

5. Liability and Force Majeure

Cabzii is not liable for delays or trip disruptions caused by traffic, weather, road closures, political events, natural disasters, or other force majeure conditions beyond reasonable control.

6. Cab rental tariff terms

Tariff terms

  • Distance calculation starts from the garage and ends when the vehicle returns or the trip is closed.
  • More than 7 hours is charged as the 10-hour package where that package is offered.
  • More than 12 hours is charged as the 15-hour package where that package is offered.
  • Tariff includes fuel and driver service only.
  • Toll, parking, entry fees and other applicable charges are extra.
  • Driver batta is calculated on a calendar-day basis.
  • Rates may change with diesel or petrol price fluctuations. Please confirm the latest price before booking.
  • Cancellation charges apply if the vehicle has already left the garage or in case of a no-show.
  • Vehicle model and facilities are subject to availability.
  • 50% advance payment is required at booking.
  • Standing AC is limited to 10 minutes.
  • Additional standing AC charges: Sedan ₹500 per 30 minutes; Premium Sedan/Van ₹1,000 per 30 minutes; Bus ₹2,000 per 30 minutes.
  • Customers are responsible for interior stains, odour, spillage, vomiting, urination, alcohol spills, food spills and other damage.
  • Deep cleaning, water wash, seat cleaning, mat replacement, seat-cover replacement or material replacement is charged to the customer when required.

7. Policy Updates

Cabzii may update these terms periodically. Continued use of the platform after updates constitutes acceptance of the revised terms.